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Leading Successful Change, Revised and Updated Edition

8 Keys to Making Change Work

ebook
1 of 1 copy available
1 of 1 copy available
"Few people have more experience guiding organizational change than Greg Shea and Cassie Solomon." —Adam Grant, New York Times–bestselling author, Originals and Give and Take
Featured on CNBC and in Harvard Business Review and Fast Company, Leading Successful Change is now updated for 2020 and beyond to help leaders successfully navigate the ever-increasing pace of change.
When Jack Dorsey returned to Twitter as CEO in 2015, the company was in trouble. But unlike so many other social media platforms that have crumbled under tough conditions, Twitter is still alive—and thriving.
How did Twitter turn itself around in one of the most turbulent and competitive industries? The change management approach of authors Gregory P. Shea and Cassie A. Solomon guided a significant area of the organization's turnaround effort.
In this revised and updated edition of Leading Successful Change, Shea and Solomon share success stories from a host of companies including Twitter, Viacom, and the Conference of State Bank Supervisors, offering a tested method for leading successful change, which they have developed over a combined 50 years of helping organizations do just that.
In Leading Successful Change, Shea and Solomon share:
  • Why most change efforts fail
  • The two key tenets for making successful change
  • How to create a scene that will provide a vision of the future
  • The 8 Levers of Change, a tried-and-true method for designing the work environment to support the changes
  • How winning companies—from IKEA to Whirlpool—are successfully implementing change

  • Change is not optional and it is difficult—but it is also not impossible—with Leading Successful Change.
    "A must-use guide for anyone who is faced with leading others to a future that is better than today."
    Annie McKee, author, How to Be Happy at Work.
    "Greg Shea and Cassie Solomon have written a novel and valuable resource for leaders of change."
    Michael Useem, Professor of Management, The Wharton School, and author, The Leader's Checklist
    "Wonderfully concise."
    Richard J. Green, Board Chairman and CEO, Firstrust Bank
    "The handbook for positive disruption for any leader in any industry in the 2020s."
    Stephen K. Klasko, President and CEO, Thomas Jefferson University; Distinguished Fellow for the Future of Health, World Economic Forum
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      • Kirkus

        April 15, 2020
        A management guide designed to help leaders introduce change into their organizations and tap into their full potential. In their revised and updated nonfiction collaboration, business consultants Shea and Solomon, who both teach management classes at the Wharton School at the University of Pennsylvania, present a strategy based on the Work Systems Model. That model, developed in part by Shea, is itself based on the concept of sociotechnical systems, created in the 1950s. The aim is to help teach "change leaders" to become "system thinkers," and, to that end, the book introduces eight Levers of Change of the Work Systems Model, from "Organization" and "Workplace design" to "Information distribution" and "Decision allocation." Within these, the authors offer an array of sound approaches to revitalizing and reenvisioning the corporate environment, such as "Become the Screenwriter of Your Future" ("Why does the account manager care? Why does the person on the other end care? Who decides on a course of action, if any?") and "Pulling the Task Lever" to streamline the manner in which something gets done ("Laying out the flow of work and converting it into a formal practice can help make it a habit--the way we do what we do"). Shea and Solomon analyze variables of various Task Levers by using real-world examples, and they reliably ground these in broader principles: "Inevitably," they write, "the behavior of employees reflects the confluence of powerful forces. Aligning those forces through thoughtful application of the 8 Levers of Change in the Work System Model will precipitate behavioral change." The book explains all aspects of the model in a succinct, compressed style, which may leave some readers wanting more; given the density of the material, the book is surprisingly short at well under 100 pages. A highly specific yet highly readable schematic for organizational change.

        COPYRIGHT(2020) Kirkus Reviews, ALL RIGHTS RESERVED.

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